style91
Money-back promise

Refund Policy

Straightforward refunds — no games, no ghosting.

Refund Timelines

  • UPI / Wallet / Netbanking refunds3–5 business days
  • Credit / Debit card refunds5–7 business days
  • COD refunds (via UPI/bank transfer)5–8 business days

Full refund if

  • Order is cancelled before shipping.
  • Product delivered damaged or defective.
  • Wrong product delivered.
  • Product never delivered (lost in transit).
  • Pincode not serviceable.

No refund if

  • Order was already delivered and used.
  • Change of mind after delivery (return only if unopened).
  • Hygiene / personal-use items (earbuds, jewellery worn, etc.).
  • COD refused for a valid order (may attract RTO charges).

How to request a refund

  1. Email hey@style91.in with your order ID, reason, and a photo/video for damaged items.
  2. Our team confirms the refund within 24–48 hours.
  3. Refund is initiated to your original payment method (or requested UPI for COD).
  4. Money reflects per the timelines above.

See also: Returns Policy · Shipping · COD & RTO