style91
7-day policy

Returns & Refunds

If we mess up or the product is faulty, we’ve got you. No long forms, no back-and-forth drama.

We accept returns for

  • ✓Damaged or defective items (broken, non-working, missing parts)
  • ✓Wrong product or size / colour sent by us
  • ✓Product is significantly different from the listing images/description

Report the issue within 48 hours of delivery with a clear photo or video of the problem.

We do not accept returns for

  • ✕Change of mind, no longer needed, or ordered by mistake
  • ✕Minor cosmetic variations that do not affect function
  • ✕Products used, washed, damaged by customer, or missing original packaging
  • ✕Earbuds, headphones, or any hygiene-sensitive items once opened

How to request a return

  1. Email or WhatsApp us within 7 days of delivery with your order ID.
  2. Attach clear photos/videos showing the issue.
  3. Our team reviews and approves within 24–48 hours.
  4. We arrange reverse pickup or ask you to ship it back (we refund the return shipping cost).
  5. Refund is processed within 5–7 business days after the product reaches us.

Request a return

Fill this in within 7 days of delivery. We'll email you once your request is reviewed.

Refund method

Refunds go back to the original payment method (UPI, card, wallet, or net banking). For COD orders, we refund via UPI or bank transfer. Shipping charges are only refunded if the return is due to our fault (damaged/wrong item).

Exceptions

Some flash-sale, clearance, or custom-print items are marked as final sale. These will be clearly labelled on the product page and are not eligible for return unless defective.